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FULL NAME:

PHONE NUMBER:

ADDRESS:

LANDMARK/COURIER NOTES:

IMPORTANT: Click the button below to receive shipping updates, and courier notifcation, and estimated delivery date

ORDER SUMMARY

TOTAL PRICE: 

ORDER: 

Order Form:

First Name*

Last Name*

Phone Number*

Address*

Province, City, Barangay*

Landmark*

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Dear ,
Salamat po! Natanggap na namin ang order mo.

Processing na po ang parcel mo. Please no cancellation beyond this point. Pumasok na po sa system namin ang order details. 





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1.INFORMATION WE COLLECT
When you place an order on our website, we collect certain personal information necessary for order processing and fulfillment. This includes your full name, phone number, and valid shipping address. While you may browse our website without providing personal information, submitting these details is required to complete a purchase.

 2.USE OF COLLECTED INFORMATION
Scents by Annie Ruth is committed to using the personal information collected solely for specific purposes. This includes contacting customers to confirm order details and delivery information, enhancing customer service and support, and conducting market research to improve our products and services.

 3. COOKIES
Cookies are small data files stored on your device by your web browser while browsing our website. These files help us recognize your browser, retain certain preferences, and analyze user activity to enhance your browsing experience. We use cookies to improve website functionality and optimize future interactions. By using our website, you consent to our use of cookies. You may disable cookies through your browser settings, though this may affect certain website features.
 4. DATA SHARING & DISCLOSURE
Scents by Annie Ruth respects your privacy and does not sell, trade, or share personal information for commercial purposes. We collect your data exclusively for order fulfillment and after-sales services. However, we may disclose personal information if required by law, court order, or government request, or in cases where a customer violates our Terms of Service. We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.

 By using our services, you acknowledge and consent to the terms outlined in this Privacy Policy.

OUR PRIVACY POLICY:
HOW WE COLLECT YOUR DATA

Shipping Costs
We offer free nationwide shipping, except in special circumstances where additional fees may apply. In such cases, customers will be informed in advance.

Shipping Time
We are committed to delivering your order within seven (7) days from the date of successful purchase.
Delivery Terms
Orders are typically delivered within three (3) to four (4) days for customers located in cities and urban areas. For customers in remote or rural areas, delivery may take approximately four (4) to seven (7) days. Please note that shipping times may be extended during holidays or in cases of unforeseen events such as natural disasters. We appreciate your patience and understanding in such situations.
Product Inspection & Replacements
Customers are strongly encouraged to inspect their orders upon receipt and before use to ensure accuracy and proper condition.
Scents by Annie Ruth will provide a FREE replacement of the same item if the product is found to be damaged, defective, or incorrect upon delivery, subject to verification and compliance with the requirements below.
Change-of-mind requests, personal preferences, or personal expectations are strictly NOT covered under this policy.
REPLACEMENT REQUIREMENTS:
To ensure a fair and smooth process, all replacement claims must meet ALL of the following conditions:
Unboxing Video Required
A clear, continuous, and unedited unboxing video is required.
The video must:
1. Start before the parcel is opened
2. Clearly show the shipping label
3. Capture the item’s condition immediately upon opening
Inspection-Only Use
The product must be in original packaging and at least 80% full.
Extended use, repeated testing, or prolonged wear is considered acceptance of the product and voids replacement eligibility.
Report Within 7 Days
Claims must be reported within 7 days from the date of delivery and immediately upon discovery of the issue.
No Replacements for Used, Empty, or Tampered Products
Products that are empty, heavily used, refilled, altered, or tampered with will not be eligible for replacement.
Damage Must Be Evident Upon Unboxing
Damage or defects must be clearly visible during the unboxing video.
Issues caused by mishandling after receipt are not covered.
Scents by Annie Ruth reserves the right to deny claims that do not meet the stated requirements.

Any attempt to submit false, misleading, edited, or reused evidence may result in the claim being rejected and the customer being flagged for fraudulent activity in our nationwide seller database, which may affect future transactions with participating sellers.
By placing an order with Scents by Annie Ruth, you agree to the terms outlined in this Shipping Policy.

SHIPPING & REPLACEMENT POLICY